Aray Systems Pvt Ltd (“us,” “we,” or “www.Godoctr.com”) is
committed to respecting the privacy rights of our customers, visitors, and
other users of GoDoctr.com (the “Site”) and services provided by GoDoctr
through the Site (collectively, the “Services”). We are committed to fair
only applicable to our site, and not to any other websites that you may be able
to access from our site, including our partners' sites, each of which may have
data collection, storage, and use practices and policies that may differ
What information do we
collect from you?
- Personal Information: In order for you to
use certain features of the site, such as booking an appointment, we require
you to register, which contains your personal information such as your e-mail
address, phone number, name, date of birth, etc. We share this information with
the Healthcare provider to help the healthcare provider maintain a history
against the patient profile that helps in the future diagnosis and treatment of
the patient's health concerns.
- Medical Data: Any medical data,
such as your reason for visit, your date of visit, and other medical
information you choose to share with us, is shared with the healthcare provider
to help in the diagnosis and treatment of the health issue.
- Transactional Data: All transactional
data, such as searches for healthcare provider, your appointments, number of
visits, your reviews , rating and feedback etc is used to ensure a better service.
Healthcare service provider :
What information do we
collect from you?
If you are a service
provider who keeps or wants to keep a listing on our website, we collect the
following information from you directly:
- Contact details and
profile: your name, email and phone number and
your profile , qualifications , specialization , awards and honors and all such
data pertaining to your medical background , your clinic and your services.
- Photos of clinic/
hospital and other details of services provided in your hospitals and clinics
- Billing details: if you are required to pay for our services
For all registered users :
Changing account details ?
Update your account
details: by login at www.godoctr.com or by emailing customer
support at firstname.lastname@example.org
Delete your account: by emailing customer support at email@example.com
We retain your data
for as long as you have an account with us, or to comply with our legal
obligations, resolve disputes or enforce our agreements. Data that is deleted
from our servers may have residual copies that reside on backup media for
several weeks until it is overwritten by newer backups.
What do we use your
- Service provision: Generally, we use all this information to provide you with
our services, including sending emails and sms for appointments and also
- Service improvement
and maintenance: We use usage
data to help us manage and improve our services, as well as to help enforce our
Terms of Service and monitor the site for undesirable or abusive activity.
- Contact you about your
service or account: We may use your
contact details to send you transactional communications, such as booking
confirmations, announcements regarding changes to our services or policies, and
welcome emails. You cannot opt out of these communications because they are
integral to us providing you with our services.
- Contact you for
marketing purposes: We may send you
emails of a promotional nature from time to time
With whom do we share or disclose your information?
We may disclose your
- To our service
providers: We may use service providers to help us
provide you with our services such as emails and sms. These service providers
will have limited access to some of your information, only to the extent
necessary for them to perform the services we ask them to do (and we require
them to only use your information for that purpose).
- If there's a change in
business structure or ownership: If our ownership
of our business substantially or completely changes (eg, an acquisition or
business sale), or we undertake a corporate reorganization (eg, merger or
consolidation), or a similar restructuring activity, you expressly consent to
us transferring your information to the new owner or successor entity so that
we can continue providing our services.
are small files that a site or its service provider transfers to your computers
hard drive through your Web browser (if you allow it) that enables the sites or
service providers' systems to recognize your browser and capture and remember
preferences for future visits and compile aggregate data about site traffic and
site interaction so that we can offer better site experiences and tools in the
future. If you prefer, you can choose to have your computer warn you each time
a cookie is being sent, or you can choose to turn off all cookies via your
browser settings. Like most websites, if you turn your cookies off, some of our
services may not function properly.
- Web Analytics: We may use third party web analytics services
to track and analyze your interaction with the site, such as mouse clicks,
mouse movements, scrolling activity as well as any text that you choose to type
into the Website. These analytics services do not collect Personal Information
that you do not voluntarily enter into the site. We use this information to
enhance your experience.
Confidentiality and Security
information private and will not share it with third parties, unless we believe
in good faith that disclosure of your personal information or any other
information we collect about you is necessary to:
- comply with a court order or other
- protect the rights, property or
safety of GoDoctr.com or another party;
- enforce our Terms
of Use; or
- respond to claims that any posting
or other content violates the rights of third-parties.
other healthcare providers, their employees, and their agents should be
particularly aware of their obligations of patient confidentiality. GoDoctr does
not have, and will not accept, any obligations of confidentiality with respect
information that you may reveal in a review posting or other online discussion
or forum is intentionally open to the public and is not in any way private. You
should think carefully before disclosing any personally identifiable
information in any public forum. What you have written may be seen and/or
collected by third parties and may be used by others in ways we are unable to
control or predict.
Changes to this
We may modify this
changes on this website. If we determine that the changes materially affect
you, we will provide you with additional notice, such as via email. If you
Got a privacy question? Contact us at firstname.lastname@example.org
ARay Systems Pvt Ltd
C-1101 , Titanium City Center
Anand Nagar Road , Ahmedabad
Gujarat - 380015